Communication
Nine Tactics to Use as a Facilitator
A successful facilitation can be traced back to the little things most of us rarely think about. Facilitators underst [...]
Stop Avoiding Tough Conversations
A business owner called me because he was having trouble with an employee. He described details about their strained [...]
Tough Conversations
As humans, we are hardwired with both a need for respect and a basic “fight or flight” instinct. When we [...]
Avoid the Cultural Pitfalls of the Fair Labor Standards Act
In the past year, the Department of Labor announced the implementation of new overtime salary rules which increased t [...]
How to Lead an Effective Meeting
We often say, “If you don’t like meetings, you aren’t doing them right.” Meetings are compelling interactions between [...]
The Source of Office Gossip
A coworker you consider a friend comes to you to complain about another coworker. You listen. You empathize. You try [...]
Communication Tips for the Overachiever in your Organization
Stop nodding your head so much. […]
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Words Matter: The Talk Still Says a Lot
While nonverbal communication still tells us a lot about each other, what we say has a large impact on who we are and [...]
Four Communication Pitfalls to Avoid
Managers often find themselves in the difficult situation of having to communicate an employee termination to the res [...]
Small Talk
Effective communication is one of the most important skills for any employee to develop. The bad news is that most em [...]