An employee has a problem. They bring you the problem because you are the manager and you have lo [...]

Don’t Fight Angry

You can’t believe John would have the nerve to call you out in the meeting. You are the man [...]

Mastering People is Not About You

The crowd at the airline gate was substantial. There was a little over a hundred people all crowd [...]

We are always communicating, even when we aren’t saying anything. Sitting quietly at our de [...]

Whether you are purchasing a new car, asking for a raise (or being asked for a raise), or contrac [...]

Despite what many managers believe, employees really pay attention to the things that are said to [...]

I am currently serving on the advisory board for Biz417 with some amazing area business leaders, [...]

I was recently speaking to a college MBA class and they asked me for my ‘secret to success’. My a [...]

A recent study in a manufacturing setting highlighted the power of recognizing employees for thei [...]

I was talking to a manager who was telling me how they couldn’t find any talent for their team. T [...]